User-adoption is the most vital piece in any new software deployment. Whether it has been a few days, a few weeks, a few months or, a few years since you deployed your CRM system there is still the possibility that it is not driving the best returns. As a result, your CRM is not being…

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User adoption is at the core of Customer Relationship Management success. When it comes to implementing a new CRM system, the number one cause of setbacks and failures is user adoption. Whether you are a business owner, IT manager, CRM manager or the like, whoever is in charge of CRM implementation at your company will…

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User adoption is an essential element when it comes to any new software, equipment or in fact anything new that you want your employees to use. If there is no user adoption that means the new resource is not being used making it a complete waste of money. When purchasing a new software or a…

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When purchasing a CRM integration for your organization we want to make sure that you know exactly what you are getting. This way you can make an informed decision on which CRM software is best for your company and further still if a CRM system is even right for you at all. If you know…

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Green Planet Home Services helps provide homeowners with environmentally friendly home comfort solutions. They operate an outbound call-center, with field sales agents, an inbound customer service team, and a network of independent contractors who install equipment in customer homes. Listen how SugarCRM is used throughout their Customer Journey from Mark Klavir, Green Planet’s Director of…

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Help your clients unite best-practice CRM with their customers’ decision journeys. A new enterprise solution visualizes the customer’s entire decision process with internal efficiency to streamline processes, boost sales performance and strengthen customer engagement across all departments. The ability to visualize a process or series of tasks is available for all aspects of the business…

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