Do you feel like you’ve done everything right but you still aren’t getting the marketing results you were hoping for? Are you finding it difficult to achieve your marketing goals? Don’t worry, you are not alone. The sentiment is actually quite common with many executives who identify a lack of an effective strategy as the…

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Companies are changing the way they think about their customers. Now, instead of focusing just on customer support, they are looking toward customer success. Instead of addressing your customers reactively, businesses should think more long-term by being proactive. In other words, instead of just answering emails, phone calls and complaints you should become your customers’…

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Customer Experience is used so often in the modern business/tech world that it is easy to think it’s just a new buzzword. This couldn’t be further from the truth, customer experience will be shaping the way all companies deal with customer relationships for years to come. If this is your first time hearing about it…

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The transition for MasterSolve to shift from an office-based culture to a remote work environment was largely turn-key. In this video, we decided to share 5 ways we were able to make working from home in a pandemic as seamless as possible Digital Communications As an example, at MasterSolve we use Whereby & Zoom to…

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