Posts by D'Andre Davis-Taylor
SugarCRM 4 Pillars: More Marketing Fluff?
Last summer SugarCRM rolled out their 3 pillars. These were to be the core tenets upon which they would build their value proposition and differentiation. Recently these pillars were updated to include a 4th pillar “lifetime commitment to customers”. It has long been thought that Customer Relationship Management (CRM) is dying and on it’s way…
Read MoreWhat is Customer Relationship Management (CRM)?
What is Customer Relationship Management (CRM)? It is simply a piece of software used for managing all of your company’s relationships and interactions with customers and potential customers. However, CRM is not a tool or software it’s a behavior. But the question becomes are you managing them well? Let’s break down customers, relationships, and management…
Read MoreAccount-Based Marketing Overview Video
Account-Based Marketing is the latest hot topic. Check out this video to understand the steps you need to take to successfully use this strategy in your marketing efforts. Video Transcript Hello, my name is D’Andre Davis-Taylor and I’m the marketing coordinator at MasterSolve. In this video, I want to talk about ABM or Account-Based marketing.…
Read More10 Ways To Make Your Sales Team Love Your CRM
It’s Valentine’s Day and love is in the air. It’s the perfect time to make a love connection of your own; between your sales team and your CRM that is. Sales teams are “people” people. They crave human interaction and have little interest in most software. As a result, getting them on board with your…
Read MoreCRM Pipeline Practices to Improve Sales
In recent years, CRM pipelines have come front and center becoming essential tools in the sales process and in many cases serving as the foundation on which a business’s success is built. CRM Pipelines allow you to see exactly where each of your leads are in the pipeline as they move through the sales process.…
Read MoreKey Benefits CRM Systems Provide To A Business
Technology trends come and go but CRM is standing the test of time. CRM or customer relationship management is a powerful tool that has become an essential partner to sales teams everywhere. It helps sales reps stay on top of their customers by organizing and analyzing customer data. If you choose the right CRM platform…
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