As face-to-face customer interactions become increasingly rare, it’s important to stay connected with your customers and put all the right tools and processes in place to ensure customer success. By keeping an eye on your customer success metrics, you allow your organization to gain valuable insight to maintain profitable, long-lasting relationships with your customers.  What…

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It’s no secret that keeping customers happy is the key to any successful business. But as new technologies empower customers in their decision-making and transform how they interact with brands, you’ll need more than competitive pricing and quality products to gain their loyalty. In today’s world, it’s all about customer experience (CX). A 2018 study…

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Our team is excited to announce the unveiling of our new brand image. As a company, we have innovated, evolved, and grown a lot since our founding in 2015. It was time for our brand identity to do the same.  We have carefully considered each aspect of our new identity to ensure it aligns with…

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