User-adoption is the most vital piece in any new software deployment. Whether it has been a few days, a few weeks, a few months or, a few years since you deployed your CRM system there is still the possibility that it is not driving the best returns. As a result, your CRM is not being…

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Customer support is essential to keeping your customer base happy and happy customers lead to a successful business. Build a top-notch customer support team by giving them the tools and training they need to succeed. Help them become the best they can possibly be by implementing these best practices: Help Desk Software Customer support is…

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Top 5 CRM barriers and how to avoid them You implemented CRM as a solution to your problems, but now that it’s in place, you’ve come to realize that it just isn’t meeting all of your needs. CRM is an amazing tool that can help us grow our businesses, create a better customer experience, and…

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The modern Customer Relationship Management (CRM) System is becoming increasingly more prominent in today’s workforce. It stores and analyzes your data providing you with insights into your next steps so that you always put your client first. To do this, remember that a CRM isn’t just a tool for the sales team, it needs to…

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In the past marketing technology was looked at as a quick fix solution. However, a quick fix can never solve all of your problems and provide you with sustainable work solutions. Rather, a marketing solution will be much more successful if it is incorporated into the way you work, instead of as a quick fix.…

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We’ve all heard of ‘Happy wife, happy life’ right? Well, a happy customer will keep you from going under! But seriously, did you know that you could give your customers a better support experience while still saving money? It may sound too good to be true but there is software available that achieves both goals…

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