In the following podcast, Sean Ouimette—a 20x Salesforce certified professional, Center of Excellence expert, and MasterSolve’s Salesforce Practice Leader—explains the benefits of having a Center of Excellence (COE). These benefits include clarifying policy and strategy, improving creativity, and identifying organization bottlenecks.
Sean talks about how a COE is a communication vehicle, and way to clarify process. Steps to creating a COE include getting buy-in, engaging all users, mapping applications to goals and analyzing effectiveness of technology architecture.
Listen here:
For more information on building your COE, contact our team.
This podcast was originally published on elements.cloud.
