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Our Team is a dedicated group of Technology experts with experience managing Sales and Marketing technology solutions.
All team members are trained internally and all have experience with leading CRM’s and Marketing Automation solutions.
Higher Logic and CRM, Combine To Keep Your Customers Happy
We’ve all heard of ‘Happy wife, happy life’ right? Well, a happy customer will keep you from going under! But seriously, did you know that you could give your customers a better support experience while still saving money? It may sound too good to be true but there is software available that achieves both goals …
4 Ways To Build Brand Awareness and Generate Leads With Content Creation
Content marketing drives brand awareness in a variety of ways and the proof is in the pudding. Research shows that 80% of people enjoy learning about brands by consuming content and generating content returns 3X more leads for every dollar spent. However, despite the overwhelming research, there are still many who have failed to see …
Remove The Guess Work From Your Content Marketing With Closed-Loop Analytics
Content is everywhere. From our social media feeds, to our inboxes to the websites we frequent. Even if we aren’t looking for it there is often content trying to capture our attention. So, how do we make our own content stand out in an over-saturated market? It’s all about knowing your customer and providing content …
5 CRM Adoption Tips To Stay On Course After Deployment
User-adoption is the most vital piece in any new software deployment. Whether it has been a few days, a few weeks, a few months or a few years since you deployed your CRM system there is still the possibility that it is not driving the best returns. This is probably due to the fact that …
Create Paybacks to Increase your CRM User Adoption
User adoption is at the core of Customer Relationship Management success. When it comes to implementing a new CRM system, the number one cause of setbacks and failures is user adoption. Whether you are a business owner, IT manager, CRM manager or the like, whoever is in charge of CRM implementation at your company will …
Riva and MasterSolve partner to accelerate digital transformation for MasterSolve customers
Riva and MasterSolve are excited to announce a newly-minted partnership This partnership allows MasterSolve’s CRM clients to incorporate Riva’s powerful CRM and email integration solution to solve complex CRM sync challenges for Office 365, Exchange, G Suite, and IBM Notes/Domino. Riva breaks through the integration barriers holding organizations back from seeing a true 360-degree view of …
Get To Know Your Customer Better With Sugar’s Customer Journey Plugin
My favorite stores have always been the ones that know me best. The clothing stores who send me a discount code when they notice I haven’t shopped in a while or my favorite takeout place that already knows my name and my usual order before they even pick up the phone. Even down to my …
Tips for Marketing Your Own Content
We have all heard the saying ‘Content is Key.’ It is a motto that most marketers live by churning out monthly, weekly or even daily content. But what if I told you that saying is useless on its own? When we define content marketing it should not be about the quantity of produced content. Posting …
Press Release: Call Center Application Provider Aavaz Rolls Out Natively Integrated SMS Plugin for SugarCRM
The Integrated Solution Will be Available through SugarCRM Elite Reseller Mastersolve PRESS RELEASE UPDATED: OCT 10, 2018 LAS VEGAS, October 10, 2018 (Newswire.com) - Aavaz – a provider telephony applications for call center environments – today announced the commercial release of its Contact Center SMS Accelerator, which allows Sugar users to text individuals as well as groups from …