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Our Services

CRM Implementation Services

We combine industry best practices and the right technology standards to implement Sales and Marketing solutions that deliver value to your organization.

CRM Training

When you train employees to develop their skills, you increase the likelihood of retention, the productivity of their labor and their overall value to your company.

Data Integration & Migration

Having an integrated CRM solution provides you with a centralized view of all your customer information which will be consistent across all systems and departments.

Managed Services & Support

Business Users expect their CRM and Marketing Automation solutions to work and issues to be resolved immediately. Can your support team alone provide this? Is it cost effective? …Or is there a better way.

Marketing Automation

Marketing Automation provides the tools organizations need to get the right messages, to the right people, at the right time. Helping your organization to create meaningful relationships with your audiences, and measure your marketing success with ease.

Business Process Optimization

We will help your organization define a set of steps that lead to a predictable outcome – efficiency and consistency.

Want to accelerate change for your business?

Get in touch with us and see how we can help you.

Inquire here

Our Methodology

Assessment

We will take a proactive approach to understand your user groups and how their daily tasks can be improved with a CRM system.

Solution Design

We will design a solution architecture that will fulfill your requirements and allow your organization to grow without running into roadblocks.

Implementation

We will work with your team through the implementation process to make sure all requirements are being met and all functionality is working properly.

Support

We will work with your team to make sure system users actively adopt your CRM as well as help to train those users.

Our Valued Partners

Official PandaDoc Partner
Intuit Quickbooks
SugarCRM Partner
Act-On Partner
Higher Logic Partner
Salesforce.com Partner
InsideView Partner
Microsoft Dynamics
Tenfold Partner
Docu-Sign Partner
Trustsphere Partner
Accusoft PArtner
Sugar Outfitters

Our Team

Our Team is a dedicated group of Technology experts with experience in managing Sales and Marketing technology solutions. All team members are trained internally and all have experience with leading CRM’s and Marketing Automation solutions.
Adrian Boerstra
Co-Founder & CEO

Adrian Boerstra

Chris Cassity
Co-Founder & CTO

Chris Cassity

Stephen Lavoie
Chief Marketing Officer

Stephen Lavoie

Laura Dolphin
Implementation Manager

Laura Dolphin

Francois Allard
Regional Sales Director - Eastern Canada

Francois Allard

Hasan Ghazzawi
Senior Developer

Hasan Ghazzawi

Melissa Andresen
LinkedIn
Sales Administration

Melissa Andresen

Dallin Verdonk
Customer Service Manager

Dallin Verdonk

Caleigh Bacchus
LinkedIn
Marketing Consultant

Caleigh Bacchus

Ken McCartney
Senior Consultant

Ken McCartney

Want to accelerate change for your business?

Get in touch with us and see how we can help you.

Inquire here

Recent Blog Posts

5 Reasons to Sync Email Services to Your CRM

Top 5 CRM barriers and how to avoid them You implemented CRM as a solution to your problems, but now that it’s in place, you’ve come to realize that it just isn’t meeting all of your needs. CRM is an amazing tool that can help us grow our businesses, create a better customer experience, and …

Why Contact Centres are Turning To CRM

The modern Customer Relationship Management (CRM) System is becoming increasingly more prominent in today’s workforce. It stores and analyzes your data providing you with insights into your next steps so that you always put your client first. To do this, remember that a CRM isn’t just a tool for the sales team, it needs to …

8 Ways To Maximize Your Marketing Automation Investment

In the past marketing technology was looked at as a quick fix solution. However, a quick fix can never solve all of your problems and provide you with sustainable work solutions. Rather, a marketing solution will be much more successful if it is incorporated into the way you work, instead of as a quick fix. …

Why Your Sales Team Isn’t Using the New CRM

A Customer Relationship Management (CRM) solution has become an essential tool in the business toolkit. It can accelerate your sales and cement your relationship with customers. So, why hasn’t your sales team jumped in feet first? Most CRM projects fail because of an issue in organizational structure instead of a technological failure. A CRM is …

MasterSolve Announces Strategic Acquisition in Canada Acquires CRM Plus

Strategic Acquisition Positions MasterSolve for Next Phase TORONTO, March 1, 2019 / MasterSolve, Inc announced today that it has acquired CRM Plus, with this acquisition, MasterSolve broadens its Customer Relationship Management (CRM) services to include support and integration for Act! and further strengthens our presence in Quebec and eastern Canada including French support.  Based in Montreal, CRM …

Making Connections, Expanding Reach, Improving Data: A Trade Association’s Community Story [Case Study]

Staying relevant, providing value, connecting with members and customers – do these challenges sound familiar to you and your organization? Promotional Products Association International (PPAI) was thinking through these goals. Leadership had sensed that PPAI’s relationship with members wasn’t very “sticky.” Members might pay dues so they could gain education at tradeshows or access a …

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