Driving Memorable Customer Experiences With Technology

Technology is an essential building block for any customer experience strategy. Unfortunately, technology can often feel like a roadblock to productivity when internal tools don’t work correctly or when users aren’t trained on how to use them.

This eBook shares how you can eliminate technology-related roadblocks, blind spots, and busy work.

This eBook will discuss:

  • Critical business technologies your organization needs (and what they do)
  • How you can use business technologies to provide exceptional customer experiences
  • The checklists you need to review before implementing a new CRM, marketing automation, or customer service software

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