Why do we recommend SugarCRM?
SugarCRM is easy to use and highly-customizable
Sugar is a 4x winner for satisfaction, reliability, and tech support in PCMag’s Business Choice Awards. Plus, Sugar is regarded as the easiest-to-use platform for users and administrators.
The SugarCRM platform has a highly-customizable infrastructure, providing flexibility for organizations with sophisticated and unique business processes. It offers an industry-leading customer experience, a simple interface, and an intuitive customization platform.
And, Sugar is upfront and transparent about pricing.
Why power your SugarCRM solution with MasterSolve?
We are an Elite SugarCRM Partner
Being an Elite Partner for SugarCRM means that we have met the most advanced certification requirements set by Sugar and have expertise in SugarCRM implementations, customizations, and integrations.
Our team is highly experienced in leading digital transformation projects and we are subject matter experts in sales, marketing, and service automation.
Successful CRM Implementations
Partner renewal rate
With our help, your organization can better leverage your SugarCRM products, build extraordinary customer experiences, and improve the ROI of your SugarCRM platform.
What CX solutions can I get with SugarCRM?
SugarCRM offers three main solutions that allow your marketing, sales, and service teams to collaborate across the entire customer lifecycle.
Capture the attention of your most promising prospects.
Create more meaningful experiences and relationships with prospects.
Give customers the support they need, quickly and confidently.
These three solutions can be purchased together, combining to provide a robust CX platform. Or, they can be purchased separately to enhance your current business softwares.
Either way, your organization will gain a clearer picture of the customer journey and will have instant access to the exact insights needed to deliver an outstanding customer experience.
With Sugar Market, your team can effortlessly streamline campaign creation, understand engagement, increase conversions, and drive leads.
The Sugar Market marketing automation tool comes with highly intuitive campaign builders, advanced automation, and superior reporting.
Sugar Market will enable your marketing team to:
Increase website visitors
Sugar Market combines SEM, SEO, and social media management tools into one, easy-to-use platform—enabling you to attract more visitors to your site.
Develop powerful campaigns
Create professional-quality landing pages, emails, and forms in just minutes. Sugar Market’s simple drag-and-drop builders and pre-made templates make this task easy, especially for those without coding knowledge.
Nurture and qualify prospects
Effortlessly set up multi-step nurture campaigns, send personalized communications at scale, and develop lead scoring profiles with automatic scoring.
Analyze marketing performance
With a personalized metrics dashboard, Sugar Market makes it easy to measure marketing success. Your team will have the resources necessary to make data-backed decisions, without spending their day in spreadsheets.
Align with your sales team
You work hard to develop qualified leads—don’t let them leak out of your funnel. Sugar Market has native integrations with more CRM platforms than any other marketing automation platform.
Sugar Sell—a complete system for sales force automation, collaboration, and reporting—is the #1 rated Sales CRM solution across all major vendors. Plus, it’s the most innovative and affordable sales platform on the market.
The Sugar Sell solution will help your team drive efficiency, reduce sales costs, deliver excellent experiences, and ultimately, increase revenue.
Sugar Sell will enable your sales team to:
Spend less time gathering and analyzing data
Deliver the right messages to the right people
Optimize email interactions
Manage renewals efficiently
Automate complex business processes
Sugar Serve is a time-aware service platform that blends modern omnichannel response management, powerful business process management (BPM), and self-service frameworks.
With Sugar Serve, your team can streamline case management and issue resolution, ultimately providing an exceptional customer experience and driving customer loyalty.
Sugar Serve will enable your service team to:
View the entire customer journey
Reduce service costs
Prioritize service requests
Route service requests
Analyze support performance
The SugarCRM platforms integrate with various applications, including the four highlighted below.
Aavaz is a leading provider of contact center solutions that enable you to effectively communicate with your customers and improve customer touch points.
QuickBooks helps small and medium-sized businesses accept payments, pay bills, and manage payroll functions, all on a cloud-based platform.
PandaDoc is an all-in-one document automation solution that improves your document workflow and enables you to deliver an outstanding customer experience.
Riva is a CRM email integration that helps you seamlessly sync CRM contacts, log emails and email attachments, and track emails against custom CRM objects.
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