Turn the Light On Blog

Turn the Light On” is the official MasterSolve blog. It is a collection of information, best practices, and news relating to CRM, CX, marketing automation, and cloud technologies.

The Formula for Customer Success
Blog

The Formula For Customer Success

Companies are changing the way they think about their customers. Now, instead of focusing just on customer support, they are looking toward customer success. Instead

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4 Steps To Increase Customer Success With SugarCRM
Blog

4 Steps To Increase Customer Success With SugarCRM

The point of customer success is to increase your customer’s satisfaction thereby increasing both your customer retention and revenue. In order to do this, you need to have several departments working in unison i.e. marketing, sales, support, and training.

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